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Webmail only displays last 20 days or maybe last 48 messages

FIXED
PhilH9
Newbie
Posts: 5
Registered: ‎12-01-2024

Webmail only displays last 20 days or maybe last 48 messages

Using Thunderbird to download emails but occasionally use webmail however oldest messages in inbox are 20 days old, about 48 in total.

I can't find any setting to change this so would be grateful of any advice.

Thanks

Phil

3 REPLIES 3
MisterW
Superuser
Superuser
Posts: 16,211
Thanks: 6,191
Fixes: 447
Registered: ‎30-07-2007

Re: Webmail only displays last 20 days or maybe last 48 messages

Fix

@PhilH9 how is your Thunderbird client set download emails, POP3 or IMAP ?

If its POP3 , then is it set to leave messages on server ? and for how long ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

PhilH9
Newbie
Posts: 5
Registered: ‎12-01-2024

Re: Webmail only displays last 20 days or maybe last 48 messages

Thank you, it uses POP with a SSL/TLS connection.  I can see the setting in Thunderbird set at 21 days so I can change this. Very many thanks. 

MisterW
Superuser
Superuser
Posts: 16,211
Thanks: 6,191
Fixes: 447
Registered: ‎30-07-2007

Re: Webmail only displays last 20 days or maybe last 48 messages

If you get lots of mail, then be careful that you dont exceed the mailbox quota by leaving mail on the server indefinitely.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.