Where are the EMail Spam settings

brittjerry · ‎26-12-2023

Morning,

For the life of me I cannot find them! I would very much like to adjust them but have scoured the site to no effect. All advice welcome! A post from February suggested they were at the bottom of the My Account page but they are not showing. Many thanks

Townman · ‎22-08-2007

Login to the portal
Go to MANAGE NY ACCOUT
Got to MANAGE MY MAILBOXES

Select the SPAM tab.

https://www.plus.net/manage_my_mail

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

brittjerry · ‎26-12-2023

This still does not work. I follow the link provided and just get a splash screen:

Gandalf · ‎21-04-2017

Looking at the username you've entered when creating your forum profile, there's no Plusnet email address available for your account, due to how recent it was signed up. Do you have a working Plusnet email address?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet

brittjerry · ‎26-12-2023

Many thanks - I was logging in on the wrong account not the one with a working EMail. Thanks!