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Windows Mail has stopped receiving mails

maggieb39
Dabbler
Posts: 19
Registered: ‎15-07-2011

Windows Mail has stopped receiving mails

Hello,

 

I can received mails on webmail however these do not download to my Mail client on my PC since yesterday. 

Can anyone suggest a solution?

 

Regards

1 REPLY 1
Townman
Superuser
Superuser
Posts: 23,961
Thanks: 10,164
Fixes: 174
Registered: ‎22-08-2007

Re: Windows Mail has stopped receiving mails

Which Plusnet mail brand?

What email client?

How connected?

What (if any) error messages are being reported?

What changes have been made from when it worked?

When you look at the mailbox using webmail, is there a mail item with a large attachment?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.