is ougoing email server down?

[#1]

Outgoing messages being bounced back from relay with invalid recipient ...

Just had someone else tell me they've similar unable to send message.

Incoming is fine.

Anyone else?

AndyG

[#2]

Moderators Note

This topic has been moved from ADSL Broadband to Email

[#3]

Error message is 

**********************************************************************************

Sending of the message failed.
An error occurred while sending mail. The mail server responded:
<*********@gmail.com> recipient rejected - relay denied.
Please check the message recipient "**********@gmail.com" and try again

***********************************************************************************

Tested across me.com, gmail.com, outlook.com domains with same response. I'm using Thunderbird 91.7.0 on Windows using relay.plus.net but issue also from another account on an Apple device using whatever email client is default for that account ...

AndyG

[#4]

Just checked and webmail sends fine to the same test addresses ... 

[#5]

---

@andygardiner wrote:

Error message is 

**********************************************************************************

Sending of the message failed.
An error occurred while sending mail. The mail server responded:
<*********@gmail.com> recipient rejected - relay denied.
Please check the message recipient "**********@gmail.com" and try again

***********************************************************************************

Andy,

You're looking in the wrong direction ... with the help of an unhelpful error message.

This infers that you are not connected to the Plusnet network and your SMTP server configuration is not set up for AUTHENTICATED connection.

[#6]

Thanks. I slept on it and had the same idea about 4am 🙂

Password authentication set up and SMTP now working - thanks

AndyG