reduce mail box size
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Re: reduce mail box size
16-03-2025 11:45 AM
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Yes it is very slow nothing changes here at Stathe
Re: reduce mail box size
16-03-2025 7:12 PM
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Hi!
I have sent you a private message on the forums, could you please take a look at it and get a reply back to me?
I would greatly appreciate it.
Kind regards, Lex
Re: reduce mail box size
17-03-2025 10:27 AM
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yes I can log in to web mail but unable to delete as it is so slowno idea how to deal with a private meessage says not monitortedv so please deleteas nercessary
Re: reduce mail box size
17-03-2025 12:50 PM
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Hey @stathe,
I have opened a ticket on your account where we require some more information and your authorisation to proceed here is a direct link
https://www.plus.net/wizard/?p=view_question&id=246706095
Re: reduce mail box size
2 weeks ago
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I have done as much as I am able to but still get thess messages Thank you
Re: reduce mail box size
2 weeks ago
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Can do no more so take out oldest
Re: reduce mail box size
2 weeks ago - last edited 2 weeks ago
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Hey @stathe,
I have opened another ticket on your account and will need more information to proceed. Depending on how many emails you receive daily, it might be best to set up an email client that uses POP instead of IMAP. This way, the only limitation to your mailbox size would be the storage on your device. I will leave some information regarding IMAP and POP below If that is an avenue you want to go down, I am pretty sure some of our community members could give good recommendations on some email clients and how to set one up
TICKET: https://www.plus.net/wizard/?p=view_question&id=247123655
IMAP
- Emails stay on Plusnet's server, even after it's checked in an email client
- Whatever is done with emails happens on all the email applications and devices being used
- Must connect to the internet to check emails
POP
- Once an email client downloads the email, it is removed from Plusnet's server and cannot be viewed elsewhere
- Emails can then be viewed offline
Re: reduce mail box size
2 weeks ago - last edited 2 weeks ago
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There is no real substitute to using a proper IMAP client and diligently ditching the trash. I would never recommend POP3 operation, especially where there is a requirement to access mail on more than one device.
The guide above is somewhat disingenuous. Both IMAP and POP3 clients need to connect to the internet to check emails. With either you can review off line what has been downloaded, delete them, write responses and the like … and catch up when you next connect. It is not the black and white inference that POP3 is better … beyond to some extent it negates the requirement hope users to take responsibility for managing their email history. Frankly everyone keeps more junk that is essential.
The biggest operational restriction come where users chose to use webmail rather than a device based email client.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: reduce mail box size
2 weeks ago
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unfortunately at nearly 90 I dont understand this very well and dont want to change to pop3
Re: reduce mail box size
2 weeks ago
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Unfortunately I dont understand
Re: reduce mail box size
2 weeks ago
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Hi @stathe thanks for your time this morning, this has been raised off to our NetOps team and if you press on this link it will direct you to my email:
https://www.plus.net/wizard/?p=view_question&id=247123655
I will get back in touch with you once this has been completed
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