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Accessing Madasafish Account

andy_conway
Newbie
Posts: 3
Registered: ‎22-08-2024

Accessing Madasafish Account

Hi.

Many years ago I used Madasafish for emails and a website, the latter of which needs updating or preferably setting up to forward onto my current website.

Although I know the username and password initially used to log on to the Madasafish website, these no longer work and seemingly cannot be reset.

May I ask how I can gain access to the website hosted now by Plusnet so I can set up a forwarding on it please?

Many thanks.

Andy 

4 REPLIES 4
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Accessing Madasafish Account

Are you using the full email address to log in @andy_conway ?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
andy_conway
Newbie
Posts: 3
Registered: ‎22-08-2024

Re: Accessing Madasafish Account

Hi @willcutforth 

Thanks for your reply.

I have attempted to use ALL the full email addresses I have to try and log into the account; all of which are not successful.

 

Andy

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Accessing Madasafish Account

Hi @andy_conway mind sending me a PM with your username so I can check the account for you? - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
andy_conway
Newbie
Posts: 3
Registered: ‎22-08-2024

Re: Accessing Madasafish Account

Hi @adamwalker ; sure - on its way now.