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Alter plus.com 'A' DNS record

b1ink3r3d
Dabbler
Posts: 10
Thanks: 1
Registered: ‎05-09-2023

Alter plus.com 'A' DNS record

Early this morning, my broadband connection restarted and my Static IP address disappeared. I was assigned a dynamic one instead and I had been using my [username].plus.com DNS record for years.  I had managed to get another Static IP address assigned to my account but the afforementioned Plusnet DNS record to still resolving to my old IP address. 

 

I have tried to follow this document :

https://www.plus.net/help/archive/broadband/domain-management

Unfortunately, I have done numerous 'nslookup's throughout the day but it hasn't changed.  Des anybody know how to alter Plusnet's DNS record's

3 REPLIES 3
Baldrick1
Moderator
Moderator
Posts: 12,311
Thanks: 5,499
Fixes: 429
Registered: ‎30-06-2016

Re: Alter plus.com 'A' DNS record

Moderator's note:
Thread moved from Full Fibre to Everything Else.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

b1ink3r3d
Dabbler
Posts: 10
Thanks: 1
Registered: ‎05-09-2023

Re: Alter plus.com 'A' DNS record

HI, does anybody know the answer or doesn't my post make sense?

ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 361
Thanks: 156
Fixes: 25
Registered: ‎02-05-2023

Re: Alter plus.com 'A' DNS record

Hi @b1ink3r3d  I can send this off to get your DNS records updated.

Can you pop me a private message with your username please and what you'd like your new rDNS to show?

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team