BT Wholesale broadband speed test not working
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Re: BT Speed test wonked
18-05-2020 11:13 AM
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Just an update, tried it on imac with firefox, worked ok.
Re: BT Speed test wonked
18-05-2020 11:24 AM
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Just tried it on IOS (iPhone) with safari and still zero upload speed.
I'll try some other Browsers.
Re: BT Speed test wonked
18-05-2020 11:34 AM
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Oops forgot to add, only down-speed displayed, up-speed 0Mbs on the firefox test.
Re: BT Speed test wonked
18-05-2020 12:43 PM
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Been like that since last Thursday 0Mbps upload and if you do additional diagnosis it reports that no fault found. If you report the problem with P/N (they use this data for faults) they say report the problem to BT. However on the additional diagnosis page question 8
Q8. What should I do if I have difficulty running the Broadband Performance Tester?
A8. If you have any difficulties in running the tester then please contact your Broadband Provider.
Re: BT Speed test wonked
19-05-2020 10:09 AM
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For months the previous version of the BT speed tester used to display what seemed to be an accurate download speed, but a totally fictitious upload speed (i.e. higher than is theoretically achievable by ADSL2+)
The new version still seems to register the correct download speed, but an equally fictitious upload speed (0 Mbps) on both tests.
So, still rubbish, but prettier! 😁
(Chrome/Win10)
Re: BT Speed test wonked
22-05-2020 11:19 AM
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Upload Speed has returned this morning!
Re: BT Speed test wonked
22-05-2020 1:36 PM
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Blimey, so it does - gonna take a screenshot just in case it's a BTW special offer for one day only! 🤔
Re: BT Speed test wonked
22-05-2020 2:00 PM
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Thought about that but did not want it to be broken again.
Re: BT Speed test wonked
22-05-2020 5:50 PM - edited 22-05-2020 5:51 PM
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Yipee get 83Mbs dl on Safari with attenuation of 32Mbs
Oh, only 20Mbs on Firefox 😞
Still look on the bright side, I get an upload speed greater than zero.
Should I move to BT when my PusNet contract is over?, Answers on a beer map !!
Re: BT Speed test wonked
07-06-2020 4:14 PM
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The BT speed test does not work on Safari see here: https://www.fasterbroadband.co.uk/guides/bt-broadband-speedtester
It will work and be more accurate if you use Google Chrome
Re: BT Speed test wonked
07-06-2020 4:22 PM
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Works fairly well on Firefox - and I don't get the warning mentioned in the link.
Re: BT Speed test wonked
07-06-2020 4:26 PM
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Thanks for that.
More fool BT then, yet another Apple hating site.
Google Chrome, no thanks, rather eat slugs!!
Re: BT Speed test wonked
07-06-2020 4:35 PM
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Completely agree, but on this occasion its worth using. 😂
Re: BT Speed test wonked
07-06-2020 4:38 PM
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I think that's Firefox on Mac that has the security issue. What version are you using?
Re: BT Speed test wonked
07-06-2020 4:45 PM
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FF on W7 - which explains it!😉
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