BT sports app on Fire tv

[#1]

The BT sports app on Fire TV isn't working at all, just hangs on connection screen. Any ideas please.

[#2]

Have you tried force stopping the app and clearing the cache, before restarting the app? On a Firestick, that would be in Settings > Applications > Manage Installed Applications. I don't have a Fire TV, (or BT Sport!), so I don't know if it is the same?

Also, have you tried unplugging the TV at the mains for a couple of minutes and trying again?

[#3]

Thanks Mr_Paul, yes I've tried all of that and no change, I have 2 Firesticks with same problem on each, so fault at their end I reckon.

[#4]

Hey there @djh22 sorry about the issues you're having. I've had a look at the line and that's fine. Have you split the bands on the wifi of your router?

[#5]

Hello Willcutforth, thanks for that but no haven't made any changes to router at all.

[#6]

Ps The app is working ok on both my Android tablets and I can cast ok.

[#7 · Accepted solution]

Good morning everyone, I'm delighted to report that the BT sport app on the Firestick is working again after I reinstalled it this morning. 

Thanks for your comments.