Change rDNS to ip or random string

[#1]

Hi,

Please can my rDNS entry be changed to either just the IP or a random string.

Thanks

[#2]

Hi @plusname 

Thanks for reaching out over the Forums, please can you respond to this ticket with the info I've asked for. Once received, I'll be able to get a task raised on your account  

[#3]

Hi Curtis,

I’ve done this but the name hasn’t changed yet - what sort of lead time is it?

Thanks

[#4]

Hi there, really sorry this hasn't been picked up yet. Checking over the ticket, we don't have your permission to change the password if needed. Can you update the ticket there so the request isn't rejected by our back office team. 

[#5]

Hi Curtis,

I added that permission after your last reply but have still now heard nothing back for a few weeks.

Do you mind chasing it up again?

Thanks

[#6]

Hey there @plusname I have chased this up for you now. Should be done within the next couple of days. Let me know if you need anything else.