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Change rDNS

FIXED
robdmob
Newbie
Posts: 3
Registered: ‎15-04-2022

Change rDNS

Hi,

 

Can I please have my rDNS changed to 4wc.kmr.uk.com? I currently have an A record on that domain pointing to my static IP so I hope that is sufficient to prove ownership.

 

Thanks

6 REPLIES 6
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Change rDNS

Fix

Hi there robdmob, sure I've opened a ticket on your account, can you reply back to that please so we can get it authorised? https://www.plus.net/wizard/?p=view_question&id=223697882

 

Drop me a reply back on here when you have and I'll get it sent off to our net ops team, they should get it done within a day or two for us.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
robdmob
Newbie
Posts: 3
Registered: ‎15-04-2022

Re: Change rDNS

Hi Adam, all done. Thank you for your help!

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Change rDNS

No worries! I've raised the necessarry task for you and I'll check back for updates when I'm back on shift on Wednesday. Give me a shout if there's anything I can help with in the meantime though, I'll be around until 6.30pm today.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Change rDNS

Hi thre, just a quick update to let you know that the records have now been updated on our side so that should propagate fully within the next 24 hours from now.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
robdmob
Newbie
Posts: 3
Registered: ‎15-04-2022

Re: Change rDNS

Perfect! Thanks again for your help.

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Change rDNS

No worries Rob! take care and do shout up if there's anything else I can help with.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team