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Changing hostname on static IP

Jas_T
Newbie
Posts: 2
Registered: Monday

Changing hostname on static IP

I see from other posts that it is possible to change the hostname that is made public on a static IP.  Currently it is my Plusnet username but I'd like to have something more anonymous such as my IP address.  I spoke to customer support but they denied knowledge of this.  Can anyone help to implement this change please?  Thanks.

5 REPLIES 5
Tina11192
Plusnet Help Team
Plusnet Help Team
Posts: 30
Thanks: 19
Fixes: 1
Registered: ‎18-11-2024

Re: Changing hostname on static IP

Hi @Jas_T I just DM you, please can you provde me with the domain so that i can raise it with NetOps team.

Look forward to hear from you

If this post resolved your issue please click the 'This fixed my problem' button
 Cri Ignatti
 Plusnet Help Team
jab1
Legend
Posts: 19,342
Thanks: 6,365
Fixes: 290
Registered: ‎24-02-2012

Re: Changing hostname on static IP

@Tina11192 I think you may have misinterpreted the OPs request - they are asking for their rDNS record to be changed from  <username>.plus.com to <ipaddress>.plus.com

John
Tina11192
Plusnet Help Team
Plusnet Help Team
Posts: 30
Thanks: 19
Fixes: 1
Registered: ‎18-11-2024

Re: Changing hostname on static IP

Hi @jab1 I'm so sorry I have indeed mi-sread it! 

 

I have now raised this with our NetOps team for you @Jas_T here's a direct link to the question opened on your account: https://www.plus.net/wizard/p=view_question&id=245497321

If this post resolved your issue please click the 'This fixed my problem' button
 Cri Ignatti
 Plusnet Help Team
Jas_T
Newbie
Posts: 2
Registered: Monday

Re: Changing hostname on static IP

Thanks very much Cri.  Unfortunately the link doesn't open for me but hopefully I'll get a response from the team when they look at it.  Much appreciated.

dvorak
Moderator
Moderator
Posts: 29,776
Thanks: 6,630
Fixes: 1,485
Registered: ‎11-01-2008

Re: Changing hostname on static IP

Corrected link is https://www.plus.net/member-centre/login?p=view_question&id=245497321
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