Engineer visit

[#1]

I had a engineer booked over the phone today I've received no email confirmation of this, is the engineer still attending? I'd have assumed they send you a confirmation as they usually do when you ring for help.

[#2]

Hiya @Mouseykai1, thanks for getting in touch.

I'm really sorry that you're having some issues requiring an engineer visit and that you haven't received an email of this.

I can see an engineer has been booked and you can view this on your fault ticket here: https://www.plus.net/wizard/?p=view_question&id=222314379 I've just sent you an email over also confirming the details.

Let us know how the visit goes!