Help request: static IP

JimbobK · Sunday

Please could a member of the Plusnet team enable the static IP feature on my account? I’m aware there is a £5 charge and happy to pay.

Dan_the_Van · ‎25-06-2007

@JimbobK welcome to the forum

You may also like to request your reverse DNS changed at the same time, the default exposes you plusnet account name.

Baldrick1 · ‎30-06-2016

Have you logged in to your account and paid? You have to do this first.

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JimbobK · Sunday

The only option I can find on the “Extra features” page under the “Add ons” menu is for Norton software. There is no option to pay for fixed IP.

Is there a different page where I can pay?

Dan_the_Van · ‎25-06-2007

There been a few reports recently saying the add Static IP option being missing, the ability to manage the static IP is missing on my account

You can either wait for someone from plusnet to see this thread or maybe phone in.

HTH

Re: Help request: static IP