Help to transfer old freenetname domain

[#1]

Hi,

Based on other questions, it seems I need to ask here to get a ticket raised. I'd like to move my freenetname domain (website and email) to another host - I have one ready, and they say I have to get the transfer lock removed.

Thanks

[#2]

Hi @suespoilheap 

Thank you for your recent message.

I am unable to find a domain registered to your linked account. Please could you private message the username associated with the domain in question, in addition please could you provide us with the ISP Tag

Lok forward to hearing from you soon.

Thanks

Lee