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Help with epp code

Harbourart
Hooked
Posts: 9
Registered: ‎08-09-2024

Help with epp code

Hi there.

I need to speak to someone who can handle a domain transfer away from Plusnet to ifastnet.

The domain in question is harbourart.co.uk and i am getting conflicting information when searching the Internet.

The original service provider was freenetname.

Please can someone sort this for me?
16 REPLIES 16
RPMozley
Pro
Posts: 1,351
Thanks: 88
Fixes: 13
Registered: ‎04-11-2011

Re: Help with epp code

For all .uk domains you need a IPSTAG for transferring a domain.
That's RPM to you!!
Harbourart
Hooked
Posts: 9
Registered: ‎08-09-2024

Re: Help with epp code

OK thanks for the reply, but where would I get this from?
jab1
Legend
Posts: 19,267
Thanks: 6,325
Fixes: 290
Registered: ‎24-02-2012

Re: Help with epp code

A PN staff member will pick this up and send you a PM requesting details.

John
Harbourart
Hooked
Posts: 9
Registered: ‎08-09-2024

Re: Help with epp code

Thank you.
MisterW
Superuser
Superuser
Posts: 16,332
Thanks: 6,263
Fixes: 448
Registered: ‎30-07-2007

Re: Help with epp code

OK thanks for the reply, but where would I get this from? 

You get it from your new registrar. You then provide that to Plusnet who change the tag on your domain.

Looking at the ifastnet website , they are US based and so are probably more familar with transferring non-uk domains which require an EPP code.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Harbourart
Hooked
Posts: 9
Registered: ‎08-09-2024

Re: Help with epp code

I have contacted ifastnet who asked for the epp code?

Also the contact centre I use is in Newcastle UK.
MisterW
Superuser
Superuser
Posts: 16,332
Thanks: 6,263
Fixes: 448
Registered: ‎30-07-2007

Re: Help with epp code

I have contacted ifastnet who asked for the epp code?

I'm sorry but they're wrong!. An EPP code is only for a non-uk domain. uk domains are handled through Nominet and the transfer procedure is via a change to the IPSTAG. Its not possible to issue an EPP code for a .uk domain

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Harbourart
Hooked
Posts: 9
Registered: ‎08-09-2024

Re: Help with epp code

OK thank you I will get back on to them and ask again.
MisterW
Superuser
Superuser
Posts: 16,332
Thanks: 6,263
Fixes: 448
Registered: ‎30-07-2007

Re: Help with epp code

Is there a reason you're going with ifastnet ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Harbourart
Hooked
Posts: 9
Registered: ‎08-09-2024

Re: Help with epp code

I already have two domains with them, easier to update all in one place.
MisterW
Superuser
Superuser
Posts: 16,332
Thanks: 6,263
Fixes: 448
Registered: ‎30-07-2007

Re: Help with epp code

Ok

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Help with epp code

@Harbourart let me know when you have the IPStag Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
Harbourart
Hooked
Posts: 9
Registered: ‎08-09-2024

Re: Help with epp code

Thanks Will I will.
Harbourart
Hooked
Posts: 9
Registered: ‎08-09-2024

Re: Help with epp code

Hi Will I have sent you the IPStag in a PM