McAfee/Norton
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Everything else
- :
- Re: McAfee/Norton
14-10-2022 3:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi All,
Just booted up an old PC that I haven't used for a while. Installed Norton, which uninstalled McAfee, except it didn't. I still have about a dozen McAfee processes running and when I look at my installed programmes list McAfee isn't in there anywhere.
Any advice?
Thanks
Fixed! Go to the fix.
Re: McAfee/Norton
14-10-2022 3:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@DandD I can't, off the top of my head, tell you where to look - probably on the McAfee site itself - but there should be an uninstaller tool which should have been run prior to installing Norton. AV programs (especially) don't like to be uninstalled.
Re: McAfee/Norton
14-10-2022 3:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Yes, the uninstaller tool ran, but left a bunch of McAfee stuff on the computer. It's not actually in the way, but will they bill me for any of it now that it is' t part of Plusnet package?
Re: McAfee/Norton
14-10-2022 3:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from Broadband to Everything Elsee
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
14-10-2022 3:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
No they won't bill you for it, but it would be good if you could remove it. As I said, there should be an uninstaller tool on the McAfee site which 'should' remove the detritus, but you may have to temporarily disable Norton whilst running it. I can't tell you more than that, as I (a) last uninstalled an AV program about ten years ago and (b) haven't used a M$ platform for a long time, so have no idea how they are set to perform any more.
Re: McAfee/Norton
14-10-2022 3:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Removing McAfee was a nightmare even 10 yrs ago ... I think I used Malwarebytes for some leftover bits but there is definitely a removal tool somewhere. Is your old machine W7 or will it take W10 with the free and excellent (so far) Windows Defender?
Mike
Re: McAfee/Norton
14-10-2022 4:20 PM - edited 14-10-2022 4:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You could try using these instructions
https://www.mcafee.com/support/?articleId=TS101331&page=shell&shell=article-view
warning there a scammers possing as working for virus comapnies who promise to help with each and everything so take care if you search for assitance.
Dan
Re: McAfee/Norton
14-10-2022 4:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Running the removal tool off McAfee website now. Slow, but seems to be working.
Re: McAfee/Norton
14-10-2022 4:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks guys.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page