Migrate static IP to new service
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Migrate static IP to new service
16-02-2023 12:23 PM
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Hello!
I have just migrated from a Plusnet FTTC connection to a Plusnet Full Fibre connection and I had a static IP on the former - is there a way I can migrate the fact I have a static IP to the new connection (I am assuming it would be a new static IP which I have no issue with) or will this have automatically happened?
I keep forgetting to think about this when I am at home during support line opening hours so posting this to see if I can get an answer whilst I am at work and can make a call!
Thanks!
Re: Migrate static IP to new service
16-02-2023 12:25 PM - edited 16-02-2023 12:26 PM
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Re: Migrate static IP to new service
16-02-2023 12:33 PM
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Assuming you have upgraded the exiisting account rather than start a new one, then the the static IP. should remain the same
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Migrate static IP to new service
16-02-2023 1:18 PM
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Moderator’s Note
This topic has been moved from Broadband to Everything Else
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Migrate static IP to new service
17-02-2023 4:29 PM
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Hiya @mikechilli
Cheers for getting in touch, I appreciate it.
I can confirm that it has followed over with the new product
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