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Personal website blocked on Plusnet only - can anyone shed any light on this please?

CDodd
Newbie
Posts: 4
Registered: 3 weeks ago

Personal website blocked on Plusnet only - can anyone shed any light on this please?

My personal website is blocked on Plusnet only at home and I can't access it at all. I can access it away from home. Does anyone have any clues as to why this is happening and how I can fix it?

8 REPLIES 8
jab1
The Full Monty
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Registered: ‎24-02-2012

Re: Personal website blocked on Plusnet only - can anyone shed any light on this please?

@CDodd When you say it is 'blocked' - what exactly do you mean? Who hosts the site?

John
outcast
Seasoned Pro
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Registered: ‎11-01-2025

Re: Personal website blocked on Plusnet only - can anyone shed any light on this please?

Is your personal website hosted on a web server on your home connection, if not where is it hosted ?

 

What specific model of broadband router are you using ?

.

Baldrick1
Moderator
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Re: Personal website blocked on Plusnet only - can anyone shed any light on this please?

Moderator's note:
Thread moved from Broadband to Everything Else 

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

CDodd
Newbie
Posts: 4
Registered: 3 weeks ago

Re: Personal website blocked on Plusnet only - can anyone shed any light on this please?

It won't upload up at all and says 'we cannot reach this page, it took too long to respond'. If I access it away from the home it's fine.

I use Stablepoint

outcast
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Re: Personal website blocked on Plusnet only - can anyone shed any light on this please?

Can you browse to their website from your Plusnet connection ?  -  https://stablepoint.com/ 

 

Screenshot 2025-03-09 at 12-56-25 Cloud Web Hosting & Unlimited Reseller Hosting UK Stablepoint.png

CDodd
Newbie
Posts: 4
Registered: 3 weeks ago

Re: Personal website blocked on Plusnet only - can anyone shed any light on this please?

Yes, no issues with doing that

outcast
Seasoned Pro
Posts: 579
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Registered: ‎11-01-2025

Re: Personal website blocked on Plusnet only - can anyone shed any light on this please?

On your home PC that you are trying to upload from, have you tried changing the network settings from DHCP acquired Plusnet DNS servers, to manually applied alternative public DNS servers ?

Try setting the PC's Primary DNS to say '8.8.8.8' (Google), and Secondary DNS to '1.1.1.1' (Cloudflare)

then reboot the PC and try accessing your website.

.

CDodd
Newbie
Posts: 4
Registered: 3 weeks ago

Re: Personal website blocked on Plusnet only - can anyone shed any light on this please?

Thanks for the suggestion - I've tried it and unfortunately the same thing happens where the website doesn't load up