Plusnet 0800 432 0200 : Call Waiting Times

[#1]

Attempting to contact Plusnet .0800 432 0200..during the past hour.

Multi Xmas songs on an infuriating loop ...but no reply so gave up after hanging on for 51 minutes !

The claim by Plusnet for recent 3 months claims average 152 secs !

https://www.plus.net/help/quality-of-service/

Something wrong here ?

Very disappointing

[#2]

Think they can safely claim the 'Comedy of the Year' award for that, espcially based on the number reports of 45+ minutes, then 'cut-off', reports we see around here.

[#3]

Day 2....From just after 8am....cut off after 10 minutes of Xmas songs

Re-dialled and still waiting after 20 minutes ....but then  they finally answered !

What an appalling service