Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
23-10-2022 4:04 PM
Didn't realise, @davidj66 (and sorry again, @sharon1 )
23-10-2022 5:44 PM
No apologies necessary @jab1! It's so kind of you to try and help fellow Plusnetters 😊
23-10-2022 5:46 PM
I'm not a 'Plusnetter' any more, @sharon1 , just an ex-user who enjoys trying to resolve problems. 😀
23-10-2022 5:51 PM
@jab1 That makes it even more kind! 😁
23-10-2022 8:21 PM - edited 23-10-2022 8:22 PM
@davidj66, @critch, @street7cat
I've added your accounts to the investigation (ref: IMT-8126)
24-10-2022 2:57 PM
Gandalph, Can you add my account to that investigation. Started happening Wednesday or Thursday afternoon of last week, and continues.
24-10-2022 3:07 PM
I've added you now @Total_Chaos
26-10-2022 1:18 PM - edited 26-10-2022 1:19 PM
So - I found this was also a problem a few years ago -
https://community.plus.net/t5/Plusnet-Feedback/Plusnet-home-page-loading-problem/td-p/1533309
It seems it got fixed pretty quickly then 😢
26-10-2022 1:49 PM
We're still actively working on the problem to fix as soon as possible.
26-10-2022 2:17 PM
Go developers!
26-10-2022 3:08 PM
@sharon1 wrote: So - I found this was also a problem a few years ago - https://community.plus.net/t5/Plusnet-Feedback/Plusnet-home-page-loading-problem/td-p/1533309 It seems it got fixed pretty quickly then 😢
Not quite the same cause.
AIUI, a fix has been coded but will need to go through the appropriate governance/code release controls before it is made live.
Bob PullenPlusnet Product TeamIf I've been helpful then please give thanks ⤵
26-10-2022 4:33 PM
@bobpullen wrote: @sharon1 wrote: So - I found this was also a problem a few years ago - https://community.plus.net/t5/Plusnet-Feedback/Plusnet-home-page-loading-problem/td-p/1533309 It seems it got fixed pretty quickly then 😢 Not quite the same cause. AIUI, a fix has been coded but will need to go through the appropriate governance/code release controls before it is made live. Thank you for this update! Great news. Thanks all round, really 😊
Thank you for this update! Great news. Thanks all round, really 😊
27-10-2022 3:22 PM - edited 27-10-2022 3:23 PM
Tried to log in today for the first time in a long time, only to run into this problem!
Can you add me to your list, please?
29-10-2022 10:02 PM
Still having this problem both on Edge and Chrome.
29-10-2022 10:06 PM
Because it has not yet been resolved, unfortunately.
![giphy-downsized-large[1].gif](https://community.plus.net/t5/image/serverpage/image-id/39209iF03FAA5AF064D472/image-size/large?v=v2&px=999 "giphy-downsized-large[1].gif")
