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Plusnet Username publicly visible via IP Locators

FIXED
jab1
Legend
Posts: 19,068
Thanks: 6,251
Fixes: 288
Registered: ‎24-02-2012

Re: Plusnet Username publicly visible via IP Locators

Thanks, @Townman . I agree.

John
DdAaNn
Dabbler
Posts: 11
Thanks: 4
Registered: ‎17-12-2022

Re: Plusnet Username publicly visible via IP Locators

I agree with the point you guys are making.

Obviously it's a privacy issue, however small. My initial concern wasn't that someone could access my PN account as such (I have a pretty strong password policy), but rather the other information it could expose - if someone can learn my personal details from the IP, this gives them more information to could then be used to gather other information or engineer various other types of attack. It might be pretty unlikely but its definitely a concern.

I agree that the threat would be even less if my full name was not my username - to be honest, I can't remember ever selecting this myself, I think I signed up to PN over the phone and the details were generated by the agent.

Anyway, I guess the main priority for me is that it is fixed in my instance, which it hopefully will be in the next few days. At a wider level though I would definitely hope PN would be aware of this and looking into correcting the policy to avoid issues in future.

JohnDoe
Dabbler
Posts: 17
Thanks: 5
Fixes: 1
Registered: ‎20-12-2022

Re: Plusnet Username publicly visible via IP Locators

@bobpullen@Gandalf   Could you please change my account reverse DNS from my username to ip address?

Many thanks.

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,927
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Registered: ‎04-04-2007

Re: Plusnet Username publicly visible via IP Locators

@JohnDoe - that's been requested for you.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

JohnDoe
Dabbler
Posts: 17
Thanks: 5
Fixes: 1
Registered: ‎20-12-2022

Re: Plusnet Username publicly visible via IP Locators

@bobpullen Thank you very much.

 

DdAaNn
Dabbler
Posts: 11
Thanks: 4
Registered: ‎17-12-2022

Re: Plusnet Username publicly visible via IP Locators

@bobpullen I've just checked and the rDNS has been updated, now showing as the IP address.

Thanks for your help with getting this sorted - I'll mark the issue as resolved at this stage.

JohnDoe
Dabbler
Posts: 17
Thanks: 5
Fixes: 1
Registered: ‎20-12-2022

Reverse DNS record change

Could I have my static ip address reverse DNS record changed form my username to ip number please,  I had a request (#230045885) made by Bob Pullen 3 days ago but nothing happened as yet.  I just wonder if it perhaps fell through the cracks. Many thanks.

 

@bobpullen

JohnDoe
Dabbler
Posts: 17
Thanks: 5
Fixes: 1
Registered: ‎20-12-2022

Re: Reverse DNS record change

This is resolved now, Many thanks.