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Reconnects and loss of static IP

mcintoshuk
Rising Star
Posts: 89
Thanks: 7
Fixes: 1
Registered: ‎17-10-2012

Reconnects and loss of static IP

Full fibre recently installed. In the last 7 hours I can see that I've had three reconnects with a new IP allocated each time. As I had a (legacy) static IP, that was claimed to have been re-instated around a week ago. What is going on?
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4 REPLIES 4
mcintoshuk
Rising Star
Posts: 89
Thanks: 7
Fixes: 1
Registered: ‎17-10-2012

Re: Reconnects and loss of static IP

Meh, never mind, I've figured it out...
Baldrick1
Moderator
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Registered: ‎30-06-2016

Re: Reconnects and loss of static IP

Moderator's note:
Thread moved from Broadband to Everything Else

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Townman
Superuser
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Registered: ‎22-08-2007

Re: Reconnects and loss of static IP

For clarity have you lost the static IP addresses or not?

This has happened to a few users on product change. It would help to be clear about your status.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

mcintoshuk
Rising Star
Posts: 89
Thanks: 7
Fixes: 1
Registered: ‎17-10-2012

Re: Reconnects and loss of static IP

No, I still have my static IP. I now understand why my IP _appeared_ to be changing, but the reasons are not something I feel appropriate to post publicly.