Plusnet were until recently hosting my domain and domain emails.
- I have taken direct ownership of my domain - it was being managed on my behalf by another company.
- The registrar is now 123reg.
- I have moved my website and domain emails to another host.
- I have removed all website content from the Plusnet server apart from a single page placeholder in case someone should still find it.
- The web size reported however has not changed although most content has been removed.
- I have removed all my own domain mailboxes from the Plusnet mail system and deleted all mailboxes on the plusnet mail service apart from two.
These are the account mailboxes
- sorobansystems@
- defaultmail@
My account references my own domain email address and so any emails addressed to my domain should reach me at my new mailbox provided Plusnet are now routing my emails to my domain and not to the aliases that were being used to access the Plusnet mailboxes that remain. My limited testing suggests that this is working correctly.
I have not found a way of achieving all or the steps below myself - I am hoping that you can help
What I now need is:
- all account related emails from Plusnet to be sent to the, now external, email address at my new domain host
- the email address you have registered has remained the same but is now on an external host
- any remaining DNS records for my domain to be removed
- my remaining website content (there should only be a placeholder page - I have removed all other content) to be deleted
- my remaining hosted email addresses and content to be removed
- confirmation please that all this has been done to my domain address
This end result should be to revert my Plusnet account to be an ISP only plus telephone landline.
- My mobile phone contract has already recently been transferred to a new provider.
