cancel
Showing results for 
Search instead for 
Did you mean: 

Safeguard category settings not saved.

RF25
Newbie
Posts: 3
Registered: ‎01-04-2021

Safeguard category settings not saved.

My Category settings have recently stopped working.

I block a category and save the change. The category is shown as blocked initially and I get a email confirmation that my settings are updated.

However on closing the safeguard windows tab and then opening up a new tab and loading safeguard my category change is not updated.

Tags (1)
1 REPLY 1
Tina11192
Plusnet Help Team
Plusnet Help Team
Posts: 71
Thanks: 69
Fixes: 6
Registered: ‎18-11-2024

Re: Safeguard category settings not saved.

hi @RF25 Thank you for getting in touch, my apologies for the delayed reply. Do you still need help with this one? 

 

If so, please can you let me know a window of time I can call you back to check what is causing this issue.

 

Look forward to hearing from you soon

If this post resolved your issue please click the 'This fixed my problem' button
Cri Ignatti
Plusnet