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Safeguard has a mind of its own

outcast
All Star
Posts: 633
Thanks: 265
Fixes: 16
Registered: ‎11-01-2025

Re: Safeguard has a mind of its own

If you can find a valid example of a website that exists 😁, which we can see, that you can't, and is incorrectly redirecting you to blocked.plus.net  then we can direct Plusnet staff to take a look - using a proven example of a site they can test.

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outcast
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Posts: 633
Thanks: 265
Fixes: 16
Registered: ‎11-01-2025

Re: Safeguard has a mind of its own


@bikeman wrote:

 

I found a post where support said to use different DNS but my HUB 2 doesnt allow changing DNS.

 

I don't have a Hub2,  but other Plusnet users have changed their router's DNS settings here -

Screenshot 2025-03-05 at 23-30-36 Re DNS down - set your DNS servers manually.png

What happens if you set "Auto" to NO

and the DNS values to say  1.1.1.1  and  8.8.8.8

then reboot your computer and other devices to pick up the new NON-Plusnet DNS settings

do you still get redirected to blocked.plus.net  ?

 

I have a recollection, that assuming the above settings are accepted, that the router might still indicate that it is using the Plusnet DNS addresses, but the connected devices will use those new DNS values that you've manually configured.

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outcast
All Star
Posts: 633
Thanks: 265
Fixes: 16
Registered: ‎11-01-2025

Re: Safeguard has a mind of its own

I've since found these better instructions to change the Hub 2 DNS settings !  Roll_eyes

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Dan_the_Van
Hero
Posts: 3,594
Thanks: 1,886
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Registered: ‎25-06-2007

Re: Safeguard has a mind of its own

@bikeman 

I am with plusnet, I see this message when using the link supplied

Screenshot 2025-03-06 080341.jpg

a DNS check of the site using nslookup using plusnet and cloudflare

 

PS C:\> nslookup piercingbytim.co.uk
Server:  UnKnown
Address:  192.168.10.1

*** UnKnown can't find piercingbytim.co.uk: Non-existent domain
PS C:\> nslookup piercingbytim.co.uk 1.1.1.1
Server:  one.one.one.one
Address:  1.1.1.1

*** one.one.one.one can't find piercingbytim.co.uk: Non-existent domain

 

EDIT: The Hub two Status page will detail which DNS hosts are associate with your account follow link

http://192.168.1.254/basic_-_status.htm 

Safeguard DNS would be Primary 213.120.234.38 Secondary 213.120.234.42

These are NOT filtered by safeguard

212.159.13.49, 212.159.13.50, 212.159.6.9, 212.159.6.10

 

HTH