Simulate internet disconnection
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Simulate internet disconnection
03-09-2024 3:28 PM
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Hello,
I am in the process of configuring a failover of a 4G connection on my home router. Would one of the plusnet team able to simulate a disconnection of plusnet internet if I ring their support department?
Re: Simulate internet disconnection
03-09-2024 3:36 PM
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Can't you just either disconnect the PPPoE connection on the router UI or if that's not possible then physically disconnect the DSl/Ethernet cable ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Simulate internet disconnection
03-09-2024 3:36 PM
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@b1ink3r3d No need to involve Plusnet, just do it yourself, pull out your phoneline connection to the router if on FTTC or the ethernet connection to the ONT if on FTTP.😁
Re: Simulate internet disconnection
03-09-2024 3:37 PM - edited 03-09-2024 3:38 PM
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Re: Simulate internet disconnection
03-09-2024 7:12 PM - edited 03-09-2024 7:13 PM
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They might be able to simulate a disconnection for you to test - but there is no guarantee that they will be able to restore it again once you have finished testing!
Much better to just pull a plug out yourself, as others have already said.
.
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