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Static IP Request

mrbcsd
Newbie
Posts: 3
Registered: ‎17-04-2020

Static IP Request

‎22-01-2023 12:08 PM

Can I get a static IP without phoning anyone?

Thanks!
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jab1
Legend
Posts: 19,265
Thanks: 6,325
Fixes: 290
Registered: ‎24-02-2012

Re: Static IP Request

‎22-01-2023 12:18 PM

@mrbcsd You possibly can - it used to be possible to request them via the Members Centre, but I understand that option, if still available, doesn't work.

The best thing to do is wait for a Help Team staffer to pick this up - next week, and they should be able to sort it for you.

I will ask for this topic to be moved to the relevant board.

John
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Baldrick1
Moderator
Moderator
Posts: 12,423
Thanks: 5,595
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Registered: ‎30-06-2016

Re: Static IP Request

‎22-01-2023 4:13 PM


Moderato'rs Note

This topic has been moved from Broadband to Everything Else

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

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csmith94
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 398
Fixes: 31
Registered: ‎01-12-2020

Re: Static IP Request

‎23-01-2023 3:53 PM - edited ‎23-01-2023 3:54 PM

Hi @mrbcsd

 

Thanks for reaching out, I'll be able to get that added to your account no problem. I've left a ticket on your account for you to reply to and confirm that you're happy to have this added on. 

 

Once updated, just give me a nudge over here and I'll look to get it added for you. 

 

Just keep in mind that there is a one off cost of £5 that will be added to your next bill. 

 

- Curtis, Plusnet Sheffield

 Curtis Smith
 Plusnet Help Team
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