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Static IP

orllewin
Newbie
Posts: 1
Registered: ‎12-07-2024

Static IP

Hi, I registered for a static IP when I signed up but the web interface to activate it seems broken (and judging by several other topics has been for a long long time...).

How do I activate it? It seems like the done thing is to post here and wait for support staff to do it manually?

I have clicked the unresponsive Activate Your Static IP button many times and powercycled the router.

Thanks,
J
3 REPLIES 3
Mav
Moderator
Moderator
Posts: 22,720
Thanks: 4,881
Fixes: 518
Registered: ‎06-04-2007

Re: Static IP

Moderator's note(s):

Thread moved from Broadband to Everything Else.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Champnet
Aspiring Hero
Posts: 2,905
Thanks: 1,089
Fixes: 15
Registered: ‎25-07-2007

Re: Static IP

@orllewin  You've done the right thing posting here, a member of staff should be along to action your request.

Welcome to the forum...............

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,132
Thanks: 1,810
Fixes: 501
Registered: ‎01-01-2012

Re: Static IP

Hi @orllewin 

That should be sorted now.

If you reboot the router you'll pick it up

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team