Static IP
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- Static IP
22-03-2024 10:06 PM
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I thought I had requested a static IP when I started 10 months ago, I remember something about £5 setup fee.
But it seems I am now on a Dynamic IP, can someone have a look?
Fixed! Go to the fix.
Re: Static IP
23-03-2024 1:43 PM
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Off the wall idea as we have seen this before - have you given away an old Plusnet router to another Plusnet user?
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Static IP
23-03-2024 4:28 PM
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@desg Hiya, I've left you a ticket here @ https://www.plus.net/wizard/?p=view_question&id=240803407 please reply to it and let us know on here when you have replied, cheers
Re: Static IP
23-03-2024 4:33 PM
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Hi James,
I have replied on the ticket.
For anyone else looking, it looks like I never had Static IP, memory is a funny thing
Re: Static IP
23-03-2024 7:27 PM
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Re: Static IP
24-03-2024 9:08 AM
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Thanks Claudia,
I have rebooted and am now on static, many thanks.
I have updated the ticket with a request to update the rDNS.
Cheers, Des.
Re: Static IP
24-03-2024 9:13 AM
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Ah, looks like the ticket is closed and I cannot see a way of creating a new one, can someone open a ticket so I can get the rDNS updated?
Cheers, Des.
24-03-2024 2:35 PM
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@desg I've created you a new ticket if you could reply @ https://www.plus.net/wizard/?p=view_question&id=240810886 .Ta
Re: Static IP
03-04-2024 2:08 PM
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Thanks, rDNS has been updated.
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