Static IP

orllewin · ‎12-07-2024

Hi, I registered for a static IP when I signed up but the web interface to activate it seems broken (and judging by several other topics has been for a long long time...).

How do I activate it? It seems like the done thing is to post here and wait for support staff to do it manually?

I have clicked the unresponsive Activate Your Static IP button many times and powercycled the router.

Thanks,
J

Mav · ‎06-04-2007

Moderator's note(s):

Thread moved from Broadband to Everything Else.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Champnet · ‎25-07-2007

@orllewin You've done the right thing posting here, a member of staff should be along to action your request.

Welcome to the forum...............

MatthewWheeler · ‎01-01-2012

Hi @orllewin

That should be sorted now.

If you reboot the router you'll pick it up

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

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