Unable to access Plusnet hosting

[#1]

Hi

I’ve forgotten my details for how to login to my CCGI hosting. I can get to https://hosting.plus.net but when I enter my username nothing comes through when I enter my username. I did receive an email at some point with my details in which I believe are different to the ones that I use to log in to the portal but I no longer have the email.

Is there a way to retrieve my username details once logged in to the portal?

[#2]

Fixed myself. Tried ccgi. my username .plus.net as the username and the password reset email came through. I’m now back in.

[#3]

I'm glad to hear that's all sorted now @james_pask. Just give us a shout if there are any other issues and we'll be happy to help out