Unable to activate static IP

[#1]

Hi, we have moved over to the full fibre 500 and purchased the static ip, but when activating it just refreshes the page with the same "You are currently using a dynamic IP address".

Any help much appreciated

[#2]

Hiya Sye2022, 

I'm really sorry to hear this has happened and for any hassle this is causing you. Sorry for the delay in responding, we're quite chocca at the moment. 

I can see this was resolved on the 24th for you, please get back in touch if you need any further help.