Unable to activate static IP

[#1]

Hi

I have added the add-on for a Static IP to my account but whenever I click activate static IP, it does not activate and the page just refreshes. Is someone able to assist please?

thanks

Glen

[#2]

You have paid the one-off £5.00 fee? If so, a PN Help Team staffer will see this and respond.

[#3]

@glenpcarter -  I've sorted that for you just reboot the router for it to take effect.