Web space "This site has exceeded its bandwidth allowance" ?
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2 weeks ago
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Hello. My legacy web page http://www.cpartington.plus.com/ "This site has been removed because it has exceeded its bandwidth allowance." but it's a tiny 24Mb and pretty niche so not sure what happened, but the same happened some years ago and tech support fixed it with a phone call. Is there someone reading this who can sort it out? None of the old ways of raising tickets seem to work now.
Fixed! Go to the fix.
Re: Web space "This site has exceeded its bandwidth allowance" ?
2 weeks ago
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Have you got hi-res pictures on the site?
There are limits on both storage and bandwidth usage. IIRC (I cannot find the info on-line) storage is limited to 250MB (confirmed) and bandwidth is limited to 250BM per day.
If the site is attracting a lot of access (indexing bots?) then 10 loads of the whole of the site could readily blow the BANDWIDTH allowance.
Restoration of the site will require a staff member to pick up the request here and know where to direct it. I hope "ALBERT" knows what to do! You could ask the same question of the staff on the call desk.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Web space "This site has exceeded its bandwidth allowance" ?
2 weeks ago
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Thanks for your reply Townman. There is only a total of 24Mb on the site, it's mostly hand coded text and lists, a couple of pics, so nothing in the normal way of things should overload it. And hardly any visitors.
Re: Web space "This site has exceeded its bandwidth allowance" ?
2 weeks ago
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Bots are a law unto themselves.
The polite bots will take account of a 'go away' (do not crawl) file.
The impolite bots ignore such polite requests. They crawl.
2 weeks ago
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Hi @CHRISPY1
I've raised this through to the right team and it should be restored in the next five working days
Re: Web space "This site has exceeded its bandwidth allowance" ?
a week ago
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Thank you, now fixed.
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