how do i get a t

[#1]

how do I get a transcript of a phone call

[#2]

With whom?

[#3]

with <redacted> in Renewals Team

Moderators Note: Personal information removed and fix removed.

[#4]

If I was you, I would make a request in writing, giving the date and time of the call. If this was a cal where you made an agreement with regards to your contract, there is usually a question/ticket raised on your account giving the salient details - https://www.plus.net/member-centre/login?p=search is a good place to start.

[#5]

I didn't click on Fix  -   still waiting to know how I can get a transcript

[#6]

See my reply above - and you must have caught it, as only the thread starter can select a fix

[#7]

Done all that already .   I have received a letter from complaints basically dispting everything I said in my long letter

[#8]

I'm just new to this  - 

[#9]

Then reply, saying you are still not satisfied.

[#10]

have done