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rDNS change request

jhare1989
Newbie
Posts: 2
Registered: ‎23-09-2024

rDNS change request

Similar to previous topics, please would you be able change my rDNS on my static IP. I understand the default is ipaddress.plus.net however if I am able to change this to something else then please let me know.
5 REPLIES 5
Townman
Superuser
Superuser
Posts: 23,716
Thanks: 10,016
Fixes: 168
Registered: ‎22-08-2007

Re: rDNS change request

The default is (certainly used to be**) accountname.plus.com - the usual alternative is ip-address.plus.com

Is yours the former or the latter of the above?

For a good while, we have been asking for the ip-address version to be made the default as that avoids disclosing the user's account name.  What would you like it to be?

 

To have a change implemented requires one of the staff to pick up this topic ... @MatthewWheeler or @willcutforth 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jhare1989
Newbie
Posts: 2
Registered: ‎23-09-2024

Re: rDNS change request

Hi there, it's currently under name.plus.com but I'd very much appreciate if it is changed to my IP. add.

Many thanks
Tags (2)
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,708
Thanks: 643
Fixes: 112
Registered: ‎27-11-2020

Re: rDNS change request

@jhare1989 I have created a ticket on the account for you under https://www.plus.net/wizard/?p=view_question&id=244358423

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
RealAleMadrid
Aspiring Hero
Posts: 2,818
Thanks: 1,469
Fixes: 61
Registered: ‎07-07-2009

Re: rDNS change request

@jhare1989  As you are a new poster on the forum, you may not be aware that when a staff member opens a ticket they are expecting a reply on the ticket (also confusingly called a question) to confirm the change that you want and also for security reasons to ensure you are the account holder.

Login in to the member centre and use this link ....  Plusnet Tickets  to find the ticket.

If you know all this already just ignore my post.😁

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 2,025
Thanks: 437
Fixes: 101
Registered: ‎22-01-2018

Re: rDNS change request

Hiya @jhare1989 

 

Could you reply to the ticket  Will sent you and we will pick this up. 

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team