rDNS change

[#1]

Hi

I have just changed my account to have a static IP, I see that the rDNS record will show my username which seems unwise and there isn't an obvious way to get it changed.

Reading this forum it seems that I can get it changed to <ip address>.plus.com by posting on here, any help would be appreciated

thanks!

[#2]

Hi @amp85 

I've raised a ticket on your account regarding this.

If you can respond to it and post back here once you've done so we can get that updated

[#3]

Hi

@MatthewWheeler Thanks for getting back to me so quickly, I have responded to the ticket as requested

thanks again!

[#4]

Thanks for that.

I've raised this to the right team and this should be sorted for you in the next 5 working days