BT Wholesale Test Error

[#1]

Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information.

Been getting this since using plusnethub one. 

Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 10/03/19

[#2]

Then why not use another test, speedtest.net or thinkbroadband?

[#3]

Hi @Faizan786

Do you get the same error if you try running the additional diagnostics on a different browser?

[#4]

for ip profile.

[#5]

Opera and Edge, had no issues with 3rd party router for years. Recently died so went back to hub one.

[#6]

Been on 13 day wait list for router upgrade, maybe its related to that.

https://community.plus.net/t5/My-Router/Hub-one-wifi-firmware-issue/td-p/1825681

Eventually told to ask here:

https://community.plus.net/t5/My-Router/Hub-One-5GHz-WiFi-issue/td-p/1696363/page/175

Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 10/03/19