Broadband service ID
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- Re: Broadband service ID
Broadband service ID
21-01-2023 10:11 PM
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I want to carry out a speed test for my full fibre broadband, but can't do the full additional diagnostic test, as this requires a broadband service ID.
I used to be able to put in my phone number, but since upgrading to full fibre, don't have this any longer.
Where can i find my broadband service ID?
Re: Broadband service ID
21-01-2023 10:19 PM
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Otherwise known as 'BBEU', I don't think you can find it anywhere on your Member Centre pages, you need to request it from a staff member on here (for example). Hopefully a member of the help team will see your post and provide it to you privately via a ticket, although that might not happen during the weekend.
Re: Broadband service ID
23-01-2023 3:36 PM
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Hi @constanced
I've sent across an email with the BBEU on, you'll be able to use this to run speed tests
- Curtis, Plusnet Sheffield
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