Connectivity
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Connectivity
16-09-2021 3:32 PM
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Re: Connectivity
16-09-2021 7:05 PM - edited 16-09-2021 7:06 PM
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Hello @Nanoo79
Thanks a lot for reaching out again and I'm sorry to hear that you've been having problems with your connection. I've just run some tests on the line which aren't picking up on any issues with the service. I'll also pop a visual radius below which shows that the line has remained pretty stable for the past 30 days. This leads me to think that the issues you're having are certainly either either the router itself, or the wireless connection within the property.
Going forward, I've just tweaked a couple of settings on your router, which in my experience has improved wireless connectivity. I've split the SSID's, and have changed the WIFI channels to those best suited for your environment. See how you get on over the next few days and feel free to reach out if the problems persist.
Re: Connectivity
16-09-2021 7:07 PM - edited 16-09-2021 7:08 PM
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