Constant dropouts
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Constant dropouts
on 04-02-2024 3:00 PM - last edited on 04-02-2024 6:14 PM by Baldrick1
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We've upgraded to Full Fibre to attempt to get over poor bandwidth. But now we have similar regular complete dropouts starting friday evening and lasting all weekend. Once i can work out how to get a copy of our connection history Ill put it up here for the More Experienced Members to advise.
Currently im starting to think of buying a 3rd party router !!!!
Re: Constant dropouts unlimited fibre extra
on 04-02-2024 4:31 PM - last edited on 04-02-2024 6:18 PM by Baldrick1
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@ekentbadger If you have upgraded to Full Fibre, I strongly suggest you start your own topic on the relevant board - 'piggy-backing' on another users problem causes confusion, especially if they are different technologies/issues.
Thread moved to its own topic.
Re: Constant dropouts
04-02-2024 7:06 PM
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But now we have similar regular complete dropouts starting friday evening and lasting all weekend
@ekentbadger do the lights on the ONT change when it drops out ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Constant dropouts
05-02-2024 9:05 AM
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Hi @0rangecake I've run a test on your line and a fault has been found. We'll need to book an engineer visit to your property. Can you pop me a private message with your availability please and I can look into getting this booked for you.
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