Every speedtest i have done whilst with Plusnet has never been at or above the minimum speed.

[#1]

I have the 145 fibre package with 80Mb minimum. Every speedtest i've done has sat usually around the 30Mb/s mark. Downloads on steam or the like usually sit around 6-8MB/s.

I've been tempted to upgrade but i refuse to do it when i'm not even getting the minimum now.

As for setup, i am wired using Cat6 cable, through powerline adapters with a speed of 1Gb/s. I use an Archer C3200 instead of the proprietary router as i get even worse speeds with that one. 

No fault has been found, any ideas?

[#2 · Accepted solution]

through powerline adapters with a speed of 1Gb/s

@Laponder  that I very much doubt! They MIGHT be marked AV1000 but I'm afraid that's pure fiction!

I have a similar pair I use occasionally , the max I've ever achieved is about 150Mb and it can go as low as 25Mb depending on the electrical circuits.

First thing you need to do is a proper fully wired connection test, if that's still low then it's worth looking further...

[#3]

I have ordered a new cable for tomorrow and try it. I seem to recall that i had it fully wired at one point and it had the same problem, but maybe i'm not remembering correctly. I shall update tomorrow!

[#4]

Moderator's note:
Thread moved from Broadband an Full Fibre

[#5]

I used powerline adaptors successfully before going over to Full Fibre, but for various reasons they don't work anywhere near well enough now. I currently have an ethernet cable going from the Plusnet hub to a good quality older router and pick up the wireless connection from that, which is usually pretty close to the maximum 145MB speed.

[#6]

@Laponder let us know when you know.

[#7]

Just did the test, seems like the powerline was the issue.

I suspect then, that there was a different issue previously which slowed the speed when i did this before which has since been resolved. Also feels kinda bad that a powerline adapter claims to manage up to 1G/s and - if this is anything to go by - clearly can't.

Thanks for the help though people, an extra 100mb/s or so feels better.Test i did just nowTest throuhg powerline adapter to compare with