FTTC to FTTP 900 - Still on FTTC speeds

[#1]

Is it possible for anyone on here to check if my static IP is assigned to a banded profile on the bRAS?

[#2]

@WishmasterUK - the Openreach/Wholesale inventory records look OK from the information available. Static IP's are assigned by Plusnet access equipment so any restriction there should be reflected by the RADIUS/speed profile at our side i.e. the stuff that's already been checked and looks to be OK.

I'll drop you a PM with something else to try...

[#3]

Thank you for checking Bob, I appreciate your efforts on this!

[#4 · Accepted solution]

In the spirit of transparency, we think we've fixed this one now. No idea what the specific underlying issue was but it seems soemthing went awry with the initial service provision. A regrade between FTTP speed tiers has seemingly kicked things into life.