Full Fibre 900 terrible download speeds.

[#1]

Finally, after a 1 and a half month delay, my Fibre 900 was activated today.

Speed test all shows 900+ Mb/s down with 100+Mb/s up.

Very impressive I thought, until I tried downloading anything.

I primarily wanted fibre for downloading games from Steam and other platforms.

Seem to consistently get downloads of less than 100Mb/s, and sometimes chugs at 8Mb/s even slower than non fibre broadband.

Feeling very disappointed right now, as if this is the best I can manage I would rather have my old connection back the fibre removed.

Anything I can try?

Plusnet Router is connected via Cat5e which came in the box, between my PC and the router is a Cat6 cable.

I've tried resetting the router. Nothing else running, no other devices running. Not sure what to do.

[#2]

Speed test all shows 900+ Mb/s down with 100+Mb/s up.

if that's the case then it shows the connection is capable of those speeds.

If downloading from other sites is slower it tends to indicate a problem with those sites,

[#3]

I was wondering if there is a confusion between Mb/s and Mbps?

https://www.convertunits.com/from/MB/s/to/Mbps 

Dan.

[#4]

Yes, but when my download caps around at maybe 150Mb/s and frequently drops to less, and others with similar connections cap at around 700Mb/s, you could see why I feel short changed.

I've submitted a support ticket and will see what plusnet say. Hopefully I can be put on a cheaper lower speed plan, or get my fibre removed and old connection back, at the moment, I'm paying for nothing.

[#5]

No, I've explicitly set download speed to be displayed in Mb/s to avoid that confusion.

Doing it your way:

My previous connection was 70Mb/s giving downloads of approx. 6MB/s.

My new connection is 900Mb/s giving a download of 10MB/s.

Barely an improvement when looking at the increased cost

[#6]

There are many factors which can cause reduced download speeds, many outside of plusnet control. As @MisterW said it could be the source you are using. 

[#7]

Strange. Tonight something has changed and I'm now getting 500 to 700 Mb/s and much more stable.

No idea what changed but whatever, it seems fine now.

[#8]

Ah the rest of the world is not downloading at the same time as you!

This is Ladybird book of basic networking, perhaps a bit of basic research needed before assuming might help - but in a domestic environment - what do you really need?

[#9]

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@rpmmatt81 wrote:
Strange. Tonight something has changed and I'm now getting 500 to 700 Mb/s and much more stable.

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Out of curiousity, did you make this post this from your Plusnet connection? Reason I ask, is because the IP address of your last forum visit does not originate from the Plusnet network.

[#10]

I was posting on my mobile.

Is that a problem?

I can screenshot my account if you think I'm some kind of troll.

I've been a plusnet customer for years, the whole process of getting my fibre fitted at all been a pain and when connected I was having speed problems, giving me less than I was receiving under my previous product.
I went from getting consistent downloads of 6 to 7 MB/s, when fibre was giving a very inconsistent 10MB/s, to as low as 2 or 3 MB/s.

I asked for advice then spoken to as if I'm trying to load the internet from an old AOL disc I found in a draw. (No, I already know what Mb Vs MB is.) (And no, I don't need any ladybird books thanks)
Thankfully, what ever was causing the issue seems to have cleared, as it seems clear no help is offered here.

[#11]

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@rpmmatt81 wrote:
I was posting on my mobile.
Is that a problem?
I can screenshot my account if you think I'm some kind of troll.

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Thanks, not at all, and apologies if I gave you that impression.

I just wanted to rule out the possibility that the device you were using might have (unbeknown to you) been running some sort of proxy/private relay/VPN service. If it was, it might have helped explain your observations.

Rest assured, my post was well intentioned and I was just trying to help you get to the bottom of things (like all other contributors I imagine)