Full Fibre Hub

[#1]

Hi, I've just upgraded to the Full Fibre 300. I think I need a new hub, Hub Two, with it but haven't had any confrimation that I will be sent one. Thanks

[#2]

Phone Customer Options Team on 0800 013 2632 to arrange a free Hub 2 to be sent to you.  It will cost £9.99 delivery.

[#3]

@MattDeakin what Hub do you currently have ? If its a Hub one then it will work, although the upstream will be limited to around 30Mb. Just connect the WAN port to the ONT with a cat5e (or better) ethernet cable

[#4]

Thanks for the replys, good to know the Hub One will mostly work. I might do what @bill888 said though and order the new one still. Been having dropouts with the previous non fibre pack so hopefully it'll help as well as having fibre. Thanks

[#5]

@MattDeakin yes, I'd suggest ordering the Hub2 anyway. Its a better router than the Hub1, although it only has 3 LAN ports. The 4th port is a dedicated WAN port.

[#6]

Just ordered it. They said the Hub1 will only do about 80Mbps down as well so kind of had to get it ordered. Thanks again for the help

[#7]

They said the Hub1 will only do about 80Mbps down

I believe they're wrong, we had it confirmed on here by the product owner that the restriction on the Hub one is upstream only

[#8]

Ahh right, I did think that it was a little low. Thanks for the info!