Full Fibre Speed Dropped

[#1]

Hi there,

I had my Full Fibre Installed on Wednesday 31st August by MJ Quinn all went well, After they left i was getting my full speed of 922/110 and have done until this morning all tested via cat 6 ethernet as i only run hardwired.

Upon running a speedtest i am continuously getting 420 430 and my upload appears to be stuck at 9.50 to 9.70 almost like a hard cap is in place

I have tried router reboots, ONT reboot different ethernet cables all the usual i can do my side.

I also never received an email saying activation has been completed im not sure wether this is related buy my speeds have dropped considerbly

First Image from wed second from today.

any help would be appreciated 

Thanks

Chris.

[#2]

Speeds increased again yesterday but this morning speeds are even lower is their a profile stuck ?

Thanks Again

Chris.

[#3 · Accepted solution]

Problem Resolved please close.