Help!! The account I just connected to yesterday has no network now

[#1]

hub lights is blue, but I suddenly lost the Internet in the process of using it!

[#2]

Hi there and apologies for the delayed response.

I can see your router's trying to connect to the internet using the wrong password.

Can you try doing a factory reset by pushing a paperclip into the back of the hub for 20 seconds?

Let me know how you get on. 

[#3]

Now the light is blue. But after I connected to the wifi, I still couldn't use it properly. In 10 minutes, it sometimes had Internet, and sometimes it didn't.

[#4]

Sorry for the problem you've had. Can you get online now? 

[#5]

After I responded to the message, it was no longer available

[#6]

Ah gotcha, that would likely be a coincidence. Did you manage to give the factory reset a go?

[#7]

Yes, press the reset button with the paper clip. Try long press, short press several times.

[#8]

Okay as your router's still trying to get online with the wrong password, could you go to the router's settings at http://192.168.1.254 then navigating to the advanced settings, make sure the password is the same as the password you'd use to log into your account then click on the connect button? 

[#9]

Now my computer can be connected to the Internet, but when you use the mobile phone connection will appear http://192.168.1.254 this interface, even the scan code to log in. I couldn't find another place to log in. My phone can't connect to this network

[#10]

[#11]

I don't know how to delete posts. In short, nothing is connected to the Internet except for the instant after the reset

[#12]

Are you able to navigate to advanced settings to then disconnect from the internet then reconnect using the right password? There should be an option by clicking on the 3 vertical dots in the top right of your screenshot. 

[#13]

I did, but it still doesn't work.

[#14]

When I clicked connect and not connect, the Hub lights changed color, but there was no sign that I could log in to the network. （Now it's blue .）

[#15]

Sorry for the problems you are having and for the delayed response. 

Is it all working now?