How long does it take to get the router included with my upgraded package?

[#1]

My Full Fibre install is a week from today and I still haven't received the Hub 2 that is included. Does in usually arrive just at the last minute? I don't want to be left without internet, or even a way to check that everything is working while Openreach is still here.

[#2 · Accepted solution]

@LordFox The Hubs are despatched (RM 24Hour Tracked) to arrive 2-3 days prior to activation. What router do you currently have?

[#3]

That's OK then, I'll stop worrying.

Officially, I have a Hub 1 I think, at least according to some notes I found. It's in a box in the loft somewhere.

My actual router is now a Mikrotik RB5009UPr+S+IN, which replaced an RB3011 a few days ago. I don't expect it will be a problem, but if there is an issue with the install it's simpler if I can say I'm using the official router for testing.

[#4]

I suspect your current kit will work perfectly,  but if it doesn't yo can always use the Hub2 until you get it sorted.