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How to deal with the previous router

paksangk
Newbie
Posts: 4
Registered: ‎11-03-2021

How to deal with the previous router

Hi there,

 

I've received a new router yesterday bc I've asked to upgrade from Unlimited Broadband​ to Unlimited Fibre.

 

Can you tell me how to deal with the previous router for Unlimited Broadband?

Do I need to return it? If so, please tell me how to do it.

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,676
Thanks: 10,311
Fixes: 1,607
Registered: ‎21-04-2017

Re: How to deal with the previous router

Thanks for upgrading to fibre with us @paksangk

Feel free to return it or recycle in an environmentally friendly way. Instructions can be found Here.

I've just taken this opportunity to check your fibre order and I can confirm that's due to complete on 30th November.

Let us know if you've got any further queries.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet